TaxiDriver v2.2

What’s New

  • Ability to check status with base (license expiration and base copy)
  • Ability to use two simultaneous connections with the base (for backup and speed)
  • Preliminary work for connecting accounts with vehicle leasing companies that use LeasingPro
  • Bug fixes
  • Android 4.0 support
  • Front face camera fixes

Is TaxiDriver Illegal?

There are many false rumors being spread questioning the legality of the TaxiDriver applications. First and foremost, if you have heard that the TaxiDriver application is illegal, you have been misinformed.

Straight and to the point, the TaxiDriver application complies with all TLC regulations for NYC For-Hire Drivers (livery, black car and medallion).

Let’s examine the current TLC regulations before getting to the rumors. The current regulations for For-Hire Drivers are publically available at http://www.nyc.gov/html/tlc/downloads/pdf/2011rulebook_ch55.pdf. Feel free to review its content directly from the source. For reference this is Chapter 55 of the 2011 TLC Regulation Rulebook.

We will draw attention to §55-14 entitled: Operations – Passenger and Driver Safety
This is a copy of §55-14(g):

(1) A Driver must not Use an Electronic Communication Device while
operating a Vehicle.  A Driver can Use an Electronic Communication
Device only while the Vehicle is lawfully standing or parked.
(3) Affirmative Defense. A Driver can offer an affirmative defense to
a charge of Using an Electronic Communication Device under this Rule
if all of the following are true:
   (i)   The communication was to an emergency response operator;
   (ii)  The communication reports an imminent threat to life or
         property;
   (iii) The Driver could not safely stop the Vehicle to make the
         report;
   (iv)  The Driver provides documentary proof of communication with
         an emergency response provider.

For those not familiar with legal documents, this may appear that a driver cannot use any electronic communication device unless the vehicle is either lawfully parked or standing unless that all aspects of Clause #3 are true. This would mean no electronic communication devices can be use while the vehicle is being operated. This includes devices such as two-way radios, cell phones, tablets, laptops, etc.

It is important to note that the phrase:

Use an Electronic Communication Device

is capitalized. In legal documentation, when words or phrases are capitalized, this is usually done to refer to a specific definition previously stated in the document.

We will have to refer to: §55-03 Definitions Specific to this Chapter
Here, we will find, defined what exact does TLC consider “Use of an Electronic Communication Device” in §55-03(t):

(t) Use an Electronic Communication Device (or Using an Electronic
    Communication Device), in this Chapter, means to
   (1) Operate any function of an Electronic Communication Device
       in any way, or
   (2) Have a device permitting hands-free operation of an Electronic
       Communication Device in or near the ear.
   (3) Exception:  A short business-related communication with a Base
       is NOT a Use of an Electronic Communication Device if all
       of the following are true:
        (i)   The communication is about a Dispatch; and
        (ii)  The communication occurs using either an FCC-licensed
              commercial two-way radio or a device which is mounted in
              a fixed position and not hand-held; and
        (iii) The communication occurs using either voice or one-touch
              preprogrammed buttons or keys.

The section we would like to draw immediate attention to is §55-03(t)(3). Normally, use of a cellular phone or tablet device would be considered Use of an Electronic Device, but TLC here clearly states there is an exception. The capitalization of the word “NOT” is in the original text.

We will begin our analysis with the rule with §55-03(t)(3)(i):

(i)   The communication is about a Dispatch

This means you can use the TaxiDriver application if the use of the application is limited to the dispatch (or trip). This means, the following features can be used legally while the vehicle is being operated:

  • Key Up
  • Signal Pick Up
  • Signal Drop Off
  • Signal Emergency
  • Start Navigation
  • Review Trip Information

Please remember that all features are perfectly legal to use while the vehicle is lawfully parked or standing.

Next is  §55-03(t)(3)(ii):

(ii)  The communication occurs using either an FCC-licensed commercial
      two-way radio or a device which is mounted in a fixed position
      and not hand-held;

Please note that the phrasing only states that a two-way radio needs to be FCC-licensed. Even if it were the case that this were to apply to a device that isn’t a two-way radio, mobile phones and tablets are already FCC-licensed. The device must be mounted in a fixed position and not hand-held. This means your device cannot be used with it being in your hand, your lap, or the passenger seat. As long as your device mounted, you are complying with TLC regulations. This can be a window-mount, air-vent mount, cup-holder mount or floor-mount.

The final part is §55-03(t)(3)(iii):

(iii) The communication occurs using either voice or one-touch
      preprogrammed buttons or keys.

TaxiDriver was built from the ground up to use one-touch preprogrammed buttons and keys. While other applications require the use of complex menu systems, TaxiDriver allow drivers to use simple, one-touch buttons. For example, the Key Up, Pick Up, Drop Off, and Start Navigation buttons are all one-touch.  The use of an external button to key up is also one-touch. To futher clarify this rule, this means the following options cannot be done via one-touch:

  • Manually enter pickup location
  • Manually enter drop-off location

Some might also draw some confusion from the Industry Notice #11-15 and Industry Notice #11-16, but these two notices are not related to TaxiDriver. TaxiDriver is not a dispatching application. TaxiDriver is a two-communication application for the driver to use. The industry notices are referring to a smart application that is use by the public for requesting a trip.  TaxiDriver does not currently accomplish this and it is not planned to ever supply this feature. Adding such a feature would be an obvious contradiction with the application’s very name “taxi + driver.”

Rumor:
Drivers cannot use cell phones or tablets in the car.
Fact:
FALSE. For years the black car industry has used smartphone devices to dispatch their trips. TLC made changes to the regulations rulebook to address the use of these devices. TLC allows drivers to use a communications device in a vehicle if the device is used for dispatch, is mounted, and the use of the device is a short two-way communication using a preprogrammed button or key.
Rumor:
Because TaxiDriver isn’t TLC approved, For-Hire drivers cannot use it.
Fact:
FALSE. TLC does not approve ANY applications. There is no such thing as a TLC approved cellular phone, tablet or application. Because technology continues to change, TLC has set generalizations to make sure all rules are future-proof for evolving technologies. TaxiDriver meets all these rules.
Rumor:
I heard drivers are getting tickets for using TaxiDriver
Fact:
FALSE. If a driver received a ticket while using the application, the driver might have received a ticket because the driver was not using the application’s one-touch features or the driver did not have his/her device mounted in a fixed-position.

As you can see, the TaxiDriver application complies with all TLC regulations. Because many of the users of the TaxiDriver application must comply with TLC, we ensure that the application does not conflict with any TLC regulations. We are in constant communication with TLC and with every new feature, ensure that there are no problems with TLC.

If you like to contact TLC directly to verify all this information is correct, you can do so at this page: http://www.nyc.gov/html/tlc/html/contact/contact.shtml

If you have any questions you would like to ask us, you may contact Carlos Lopez Jr. at carlos@dataprocomputers.com or our office as (201) 319-0453.

TaxiDriver v1.8.1

Added credit card fixes and receipt printing!

For those of you interested in accepting credit cards and printing receipts from inside the vehicles, you will need a Citizen CMP-20  device.  If you already have a bluetooth printer, please contact us so we can add compatibility.

TaxiDriver v1.8

We are happy to announce with TaxiDriver v1.8 now supports front-face camera.

With this new version, drivers can record what happens in their vehicle and play it back at their convenience.

We are currently working on being able to send live video and audio to the base in case of emergency.

TaxiDriver v1.7

I am happy to announce that credit card processing has now been implemented into TaxiDriver!
We are currently working with the bases to bring this functionality to you!

Other changes include:

  • Manage whether a client has paid cash or via credit card
  • Fixes for DataPro supplied Verizon Galaxy Tab devices
  • Website loading fixes
  • Button position fixes
  • “New Features” alert screen
  • Payment processing fixes

    I have found some problems with our server’s code when handling secure connections.

    Secure connections are necessary for processing confidential information.

    I discovered the problem lies in Microsoft’s asynchronous I/O implementation with SSL connections. I have constructed a workaround and am happy to say we shouldn’t be experiencing any more issues with processing credit cards.

    One step closer to credit cards processing in the vehicles!

    TaxiDriver v1.6.5

    We are slowly adding everything we need to start charging passengers directly with credit card payments.

    Here’s what’s new in v1.6.5

    • Redesigned button list
    • Added button list to Trip View
    • Added Trip Fare and Tip Amount to Trip View
    • Tap PickUp or DropOff to automatically fill their respective address fields
    • Drop Off field is now editable if none was designated by the base

    TaxiDriver v1.6.2

    A new update for TaxiDriver was just released.

    The changes are as follows:

    • Fixed issue with processing credit cards
    • Added icons to Trip Info screen
    • Internal preparations for processing credit card swipes
    • Minor bug fixes